OVO99 takes your privacy seriously. This document explains in detail how we collect, use, store and protect your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
How we protect and respect the personal data of every Malaysian member
Ovo99 only collects data that is strictly necessary to deliver our services. We do not collect excessive information, and every piece of data gathered has a clear and legitimate purpose.
All personal data is stored using AES-256 encryption. Our servers are protected by a multi-layered security system comprising firewalls, intrusion detection systems, and round-the-clock monitoring by ovo99's internal security team.
As an OVO99 member, you have the full right to access, correct, transfer and delete your personal data. Privacy-related requests are processed within 14 business days.
OVO99 has never and will never sell, rent or lease members' personal data to any third party for marketing or commercial purposes. Your data remains yours.
Every use of your personal data at OVO99 serves a specific purpose — transaction processing, identity verification, service improvement, and relevant communications. No use beyond these defined purposes is permitted.
OVO99's Privacy Policy is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring that your rights as a Malaysian user are fully protected under the law.
Privacy questions?
📧 privacy@ovo99.biz
Response within 14 business days
Ovo99 (operating at ovo99.biz) is an entertainment and Sports Betting platform serving Malaysian users. We understand that privacy is a value of utmost importance to every Malaysian user, and we take this responsibility very seriously.
This Privacy Policy describes our practices regarding the collection, use, disclosure, and protection of personal information you provide to us when using the OVO99 platform – including the website ovo99.biz and all related services.
This document has been prepared in accordance with the requirements of Personal Data Protection Act 2010 (PDPA) Malaysia, which is the primary legislation governing the processing of personal data in commercial activities in Malaysia. By registering for or using the ovo99 platform, you agree to the practices described in this Privacy Policy.
Ovo99 collects various types of personal data depending on how you interact with our platform. The following are the categories of data we collect:
Ovo99 collects your personal data through a variety of channels:
OVO99 uses your personal data for the following purposes, which are lawful under PDPA 2010:
| Purpose of Use | Types of Data Used | Legal Basis |
|---|---|---|
| Account management and registration | Identity and contact data | Contractual fulfilment |
| Processing of deposits and withdrawals | Financial and identity data | Contractual fulfilment |
| Identity verification (KYC / AML) | Full identity data | Legal obligations |
| 24/7 customer support | Identity, contact, and transaction data | Contractual fulfilment |
| Bonus and promotion delivery | Identity and transaction data | Contractual fulfilment |
| Marketing communications (with consent) | Contact details | Consent |
| Platform and UX improvements | Technical data (anonymised) | Legitimate interests |
| Fraud prevention and security | Data across all categories | Legitimate interests |
OVO99 will not use your personal data for any purpose other than those stated above without first obtaining your consent.
Ovo99 does not sell, rent, or lease your personal data to any third party. However, we may share your data in the following limited circumstances:
We work with selected companies that help us operate the OVO99 platform, including:
All third parties are bound by strict data protection agreements and are only permitted to use your data for specified purposes.
Ovo99 may be required to disclose your personal data to Malaysian government authorities where mandated by law, including in cases involving fraud investigations, money laundering, or valid court orders.
Ovo99 continually invests in security infrastructure to safeguard our members' personal data. The security measures we have in place include:
While ovo99 takes all reasonable steps to protect your data, no security system is entirely foolproof. In the event of a data breach involving your information, ovo99 will notify you and the relevant authorities as required by law within 72 hours.
OVO99 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
You can manage or disable cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the OVO99 platform. For more information on managing cookies, refer to your web browser's help documentation.
Ovo99 retains your personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required under Malaysian law:
Once the retention period has ended, your personal data will be securely deleted or anonymised so that it can no longer be linked back to you as an individual.
Under the Personal Data Protection Act 2010 of Malaysia, you have the following rights regarding your personal data held by ovo99:
To exercise any of the rights above, please contact OVO99's Privacy Officer by email at privacy@ovo99.biz. We will process your request within 14 business days and may require identity verification before processing such requests.
OVO99 is an entertainment and Sports Betting platform exclusively for individuals aged 18 years and above only. We do not knowingly collect or process personal data from individuals under the age of 18.
If we find that personal data of an individual under the age of 18 has been collected without our knowledge, that data will be deleted immediately and the associated account will be closed. If you believe your child or a minor has registered an OVO99 account, please contact us at privacy@ovo99.biz immediately.
OVO99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or developments in our platform services.
When we make material changes to this Privacy Policy, we will:
Your continued use of the OVO99 platform after any amendments to the Privacy Policy take effect will be considered as your acceptance of the latest version. We encourage you to review this page periodically.
If you have any questions, concerns or complaints regarding your privacy and the protection of your personal data at OVO99, please contact our Privacy Officer through the following channels:
We are committed to addressing all privacy-related enquiries seriously and within the stated timeframe. We will endeavour to provide a comprehensive response within 14 business days from the date your enquiry is received.
If you are dissatisfied with how OVO99 handles your personal data, you have the right to lodge a complaint with the Department of Personal Data Protection (JPDP) Malaysia, the supervisory authority for PDPA in Malaysia.
OVO99 safeguards your privacy with industry-leading encryption technology. Register today and enjoy a safe, fun, and trusted Sports Betting, slots, and Live Casino experience alongside more than 500,000 Malaysian members.